Services marketing : Integrating customer focus across the firm
By: Zeithaml,Valarie A.
Contributor(s): Bitner, Mary Jo | Gremler, Dwayne D.
Publisher: New Delhi TMH 2008Edition: 4th.Description: xxvii,743 p.ISBN: 9780070660076.Subject(s): MARKETING SERVICES | MARKETING MANAGEMENT | CUSTOMER RELATIONSHIP MANAGEMENTDDC classification: 658.8Item type | Current location | Call number | Status | Notes | Date due |
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Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Available | AIBS B27448 | |
Books |
Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Checked out | AIBS B16440 | 03/27/2020 |
Books |
Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Available | AIBS B27542 | |
Books |
Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Available | AIBS B35669 | |
Books |
Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Checked out | AIBS B35742 | 03/27/2020 |
Books |
Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Checked out | AIBS B27484 | 03/16/2020 |
Books |
Amity Central Library
Amity Central Library, Noida |
658.8 ZEI- S (Browse shelf) | Available | AIBS B27516 |
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658.8 ZEI- S Services marketing : | 658.8 ZEI- S Services marketing : | 658.8 ZEI- S Service marketing | 658.8 ZEI- S Services marketing : | 658.8 ZEI- S Services marketing : | 658.8 ZEI- S Services marketing : | 658.8 ZEI- S Services marketing : |
Bitner, Mary Jo | Gremler, Dwayne D
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