Managing quality customer service : A Practical Guide for Establishing a Service Opeartion .
By: Martin, William B.
Publisher: New Delhi Viva Books 2005Description: 94p.Subject(s): CUSTOMER SERVICES--QUALITY CONTROL | CUSTOMER SATISFACTION | MARKETING MANAGEMENTDDC classification: 658.8Item type | Current location | Call number | Status | Notes | Date due |
---|---|---|---|---|---|
Amity Central Library
Amity Central Library, Noida |
658.8 MAR- M (Browse shelf) | Available | AU 9809 | ||
Amity Central Library
Amity Central Library, Noida |
658.8 MAR- M (Browse shelf) | Available | AU 9810 |
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