Handbook for Measuring customer Satisfaction and Loyality
By: Hill, Nigel.
Publisher: New Delhi Infinity Books 2003Description: xiii, 290p.ISBN: 9788179290514; 81-7929-051-4.Subject(s): CUSTOMER RELATIONSHIP MANAGEMENT--MESUREMENT--HANDBOOK | SALES MANAGEMENT | CUSTOMER LOYALITY--MEASUREMENT--HANDBOOKDDC classification: 658.812Item type | Current location | Call number | Status | Notes | Date due |
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Reference |
Amity Central Library
Amity Central Library, Noida |
658.812 HIL- H (Browse shelf) | Not For Loan | AU 8841 | |
Books |
Amity Central Library
Amity Central Library, Noida |
658.812 HIL- H (Browse shelf) | Available | AU 8842 |
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658.812 HAL- A All Consumers are Not Created Equal . | 658.812 HAR-M | 658.812 HIE-B | 658.812 HIL- H Handbook for Measuring customer Satisfaction and Loyality | 658.812 HOU- S Strategy Relationship Mark | 658.812 ISC- A Achieving Ex. Through Customer Service | 658.812 JAY- S Smart Things to Know About Customer |
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