Call center success: Essential Skills for CSRs .
By: Finch, Lloyd C.
Publisher: New Delhi Viva Books 2005Description: 119p.Subject(s): CALL CENTRE MANAGEMENT | MARKETING CHANNELS | MARKETING MANAGEMENTDDC classification: 658.84Item type | Current location | Call number | Status | Notes | Date due |
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Amity Central Library
Amity Central Library, Noida |
658.84 FIN- C (Browse shelf) | Available | AU 9681 | ||
Amity Central Library
Amity Central Library, Noida |
658.84 FIN- C (Browse shelf) | Available | AU 9682 |
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658.84 FER- B Building an Intelligent E-Business | 658.84 FER- B Building an Intelligent E-Business | 658.84 FER- B Building an Intelligent E-Business | 658.84 FIN- C Call center success: | 658.84 FIN- C Call center success: | 658.84 FRI-C Customer service nightmare | 658.84 FRI-C Customer service nightmare |
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