Why CRM doesn't work: How to win by letting customers manage the relationship
By: Newell, Frederick.
Publisher: U K Kogan page 2003Description: xvii,263p.DDC classification: 658.812Item type | Current location | Call number | Status | Notes | Date due |
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Reference |
Amity Central Library
Amity Central Library, Noida |
658.812 NEW-C (Browse shelf) | Not For Loan | Au 13529 |
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658.812 MUK- C Customer Relationship Management | 658.812 NAR- C | 658.812 NAT- N Nuts and bolts of CRM | 658.812 NEW-C Why CRM doesn't work: | 658.812 OBE-C | 658.812 O`RE- B Building buyer relationships | 658.812 PEP-M Managing customer relationships |
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