Relationship between profitability and customer satisfaction towards services provided by public sector bank: (A study of State Bank of India and Punjab National Bank, Haryana State)
By: Anju Bala.
Contributor(s): Sharma, Kavita guide | Maitra, Shipra guide.
Publisher: Noida, Uttar Pradesh Amity University (Amity College of Commerce and Finance) 2017Description: 205p.Subject(s): CUSTOMER RELATIONSHIP MANAGEMENT--HARYANA | CUSTOMER RELATIONSHIP MANAGEMENT--PUNJAB NATIONAL BANK | CUSTOMER RELATIONSHIP MANAGEMENT--STATE BANK OF INDIADDC classification: 658.8120954558Item type | Current location | Call number | Status | Notes | Date due |
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Books |
Amity Central Library
Amity Central Library, Noida |
658.8120954558 ANJ- R (Browse shelf) | Available | T-138 |
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Sharma, Kavita guide | Maitra, Shipra guide
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